Retrix shows how your products appear, at what price and through which sellers, whether or not you are an official store. Coupang is often a useful reference point for the lowest online price and for reseller activity, so we cover it for brands that do not sell there directly.
The signals that move your revenue are already visible online
Price collapse
Spot listings that fall outside your normal range
Winner change
Track who took the Item Winner and what changed
Reseller growth
Seller history and case status in one place
Counterfeit listings
AI detection spots listings suspected of counterfeiting
Turn every signal into
a single operating flow
Repetitive steps run automatically, and your team steps in only where judgment is needed.
Bring scattered online listings into one place
Selling prices and conditions across your online channels are collected automatically. What you used to check channel by channel now sits on one screen.
- Automatic price collection per online channel
- Reference price per product
- Adjustable collection interval
Surface the cases that need action
Our own AI flags online listings that deviate from your reference price and unauthorized use of official images. Manual side-by-side checking is handled automatically.
- Flag listings off your reference price
- Automatic image matching
- Grouped by seller
The final call stays with your brand
Each detected case comes with its supporting evidence. Which seller to handle and how is confirmed and decided by your team.
- Review supporting evidence
- Sort by trading relationship
- Decide the course of action
Confirmed cases carry through to filing
Reviewed cases are filed to each platform from the dashboard. Which seller was handled, and on what grounds, stays on record.
- File reports per platform
- Track progress status
- Build a case history
Start with who took
the Item Winner
Knowing the winner changed is not enough to act on. You need the context: which seller moved in, at what price and on what delivery terms.
Removing counterfeits alone
will not restore your pricing order
Within the wider field of brand protection, Retrix focuses on pricing and reseller operations in Korean e-commerce.
Retrix is not a service that enforces prices. It is an operating system that detects market changes accurately and connects available evidence to your internal workflow.
Does any of this sound familiar?
What your brand runs into depends on the type of seller. Pick the one that fits.
but you cannot tell who the sellers are.
listings below your reference price come from.
and you have to match them one by one.
Before you adopt Retrix
Frequently asked questions
Based on what is actually possible in operation, explained without overstatement.
Retrix collects selling prices from dozens of online channels in Korea and abroad, including Coupang and Naver. We cover both the channels you sell on directly and the channels where unauthorized sellers are active. Tell us which channels matter to you and we will confirm coverage.
Retrix lets you review a reseller and file a report without leaving the dashboard. Once your team confirms, the repetitive steps are handled automatically, and which seller was handled on what grounds stays on record.
Retrix starts by identifying which online channel the lowest price is coming from. Looking at Naver search results alongside Coupang prices establishes a reference point for the lowest online price. Next we look at who created that price and how long they have been selling at it. Once the seller and the timing are clear, you can decide the scope of your response.
Retrix lets you set scope by product count and collection interval. Starting with a handful of products whose prices move often, then widening as needed, is the usual approach. Tell us how many products you manage and we will size it with you.
You can, but blocking methods change constantly, so you need engineers on it continuously. Price data for any blocked period is lost, and gaps cannot be filled in later. Retrix takes on the work of handling platform blocking so collection does not break.
Retrix keeps a record of which seller was handled, why and how. It also stores the judgment behind it, such as whether a seller runs through a legitimate channel or repeatedly breaks pricing. A new owner can pick up where the last one left off.
Retrix sets the collection interval to match your product count and how fast prices move. Products that move often are checked on a short cycle, stable ones on a longer cycle. If a seller only lists at certain hours, collection can target those hours.
Where is your brand's pricing
breaking down right now?
Tell us which products and platforms you manage and what is most urgent. We will walk you through what Retrix can put in place, using an operating view from a similar category.
- No pressure to sign up
- Clear examples from similar cases
- Start with the scope you actually need




