Retrix shows how your products appear, at what price and through which sellers, whether or not you are an official store. Coupang is often a useful reference point for the lowest online price and for reseller activity, so we cover it for brands that do not sell there directly.
Signals you need to check right now
The signals that move your revenue are already visible online
01
Price collapse
Spot listings that fall outside your normal range
02
Winner change
Track who took the Item Winner and what changed
03
Reseller growth
Seller history and case status in one place
04
Counterfeit listings
AI detection spots listings suspected of counterfeiting
Turn every signal into
a single operating flow
Repetitive steps run automatically, and your team steps in only where judgment is needed.
Bring scattered online listings into one place
Selling prices and conditions across your online channels are collected automatically. What you used to check channel by channel now sits on one screen.
- Automatic price collection per online channel
- Reference price per product
- Adjustable collection interval
COLLECT01—04
Collect
01Online channel connectionConnected
02Product syncRunning
03Data cleanupDone
Surface the cases that need action
Our own AI flags online listings that deviate from your reference price and unauthorized use of official images. Manual side-by-side checking is handled automatically.
- Flag listings off your reference price
- Automatic image matching
- Grouped by seller
DETECT02—04
Detect
01Off reference price12
02Suspected image misuse5
03Sellers identified8
The final call stays with your brand
Each detected case comes with its supporting evidence. Which seller to handle and how is confirmed and decided by your team.
- Review supporting evidence
- Sort by trading relationship
- Decide the course of action
REVIEW03—04
Review
01Awaiting review17
02Team confirmationRunning
03Direction confirmed9
Confirmed cases carry through to filing
Reviewed cases are filed to each platform from the dashboard. Which seller was handled, and on what grounds, stays on record.
- File reports per platform
- Track progress status
- Build a case history
ACTION04—04
Report
01Reports filed9
02Awaiting platform action3
03Action completed6
Start with who took
the Item Winner
Knowing the winner changed is not enough to act on. You need the context: which seller moved in, at what price and on what delivery terms.
The question Coupang operations raises
“When did it change, to whom,
and what caused it?”
WINNER RADAR / COUPANGSKU-117
Q-18M-07R-12K-24NEW WINNER
10:42
Item Winner changed
Q-18 → K-24
10:40
Price change
48,100 → 42,900
10:36
Delivery terms
Standard → Free
Removing counterfeits alone
will not restore your pricing order
Within the wider field of brand protection, Retrix focuses on pricing and reseller operations in Korean e-commerce.
CriteriaGeneral brand protectionRETRIX
Starting pointGeneral brand protectionCounterfeits, trademarks, IP infringementRETRIXPrice collapse, Item Winner, resellers
Primary goalGeneral brand protectionRemoving and blocking illegal online listingsRETRIXOnline pricing order and revenue operations
Team experienceGeneral brand protectionReviewing detection results and report statusRETRIXManaging the flow from detection to review, ownership and action
Platform coverageGeneral brand protectionLimited to selected online channelsRETRIX15+ major platforms in Korea and abroad
Operating modelGeneral brand protectionOutsourcing protection workRETRIXBuilding pricing operations in house
Retrix is not a service that enforces prices. It is an operating system that detects market changes accurately and connects available evidence to your internal workflow.
Does any of this sound familiar?
What your brand runs into depends on the type of seller. Pick the one that fits.
You do not know who is selling
Your products are on sale in many places,
but you cannot tell who the sellers are.
but you cannot tell who the sellers are.
Your pricing breaks down
You search manually to find where
listings below your reference price come from.
listings below your reference price come from.
Your images are taken
Official images get used without permission,
and you have to match them one by one.
and you have to match them one by one.
Where is your brand's pricing
breaking down right now?
Tell us which products and platforms you manage and what is most urgent. We will walk you through what Retrix can put in place, using an operating view from a similar category.
- No pressure to sign up
- Clear examples from similar cases
- Start with the scope you actually need
PRICE DIAGNOSIS REQUEST01-05




